Inbound, outbound, compliance, ops - one place.
Outbound campaigns, after-hours inbound, multilingual queues. Switch on the workflows you need; the rest stay quiet.
Built-in AI-receptionist detection. Your margin, defended.
1 in 3 US small businesses now answer with an AI receptionist. Without controls, your outbound agent runs a 12-minute AI-vs-AI loop - burning the COGS of ~10 healthy calls. We detect it within ~10 seconds and exit gracefully, converting the wasted call into a warm SMS-relayed lead.
- 8-minute hard duration cap (covers 99%+ productive calls per public cold-calling benchmarks)
- 10-second dead-air watchdog - ends IVR and voicemail-tree loops automatically
- 4-gram Jaccard loop detector - stops repetitive AI-vs-AI turns at the source
- $0.60 COGS per-call ceiling - hard kill before margin evaporates
- 4-signal ensemble: answering-machine detection + behavioral heuristics + side-channel classifier + loop detector
- Structured relay message - turns detected AI-receptionist calls into warm inbound leads
Voices that pass for human - even on turn three.
Natural conversation with disfluencies, mid-sentence pauses, and contextual prosody. Pick from 40+ voices in 12 languages, or clone your top-performing agent's voice for brand continuity.
- 40+ studio voices across 12 languages
- Custom voice cloning on Growth and Scale
- Sub-second p50 latency (~600ms)
- Barge-in handling and turn-detection model
Plugs into the CRM you already run.
ServiceTitan, GoHighLevel, HubSpot, Salesforce - first-class native integrations sync leads, dispositions, and appointments without webhook glue. For everything else, webhooks and a JS/Python SDK.
- Native CRM connectors for ServiceTitan, GHL, HubSpot, Salesforce
- Number porting (BYO or rented) in under an hour
- Webhook fan-out to 5,000+ apps via standard automation tools
- Bring-your-own LLM (your provider, your fine-tune, or our managed default)
Your docs, your scripts, your answers.
Upload PDFs, Markdown, CSV catalogs, even Notion exports. We chunk, embed, and serve them through retrieval - so your agents answer with grounded facts, not hallucinated guesses.
- Drag-and-drop or sync from Notion, Drive, Confluence
- Version control - every change is auditable
- Per-agent or shared knowledge bases
- Citation in every response (visible in transcripts)
Live dashboard built for the call floor.
Watch every active call in real time, listen in, jump in mid-call, or take over with one click. SSE streams keep the transcript under 300ms behind the call - your ops team reads what's being said as it happens.
- Live transcripts streamed via SSE
- Per-campaign and per-agent performance views
- Mid-call takeover and whisper to caller
- Concurrent call ceiling scales with your tier
TCPA, DNC, and consent - built in, not bolted on.
We built compliance in-house because we know what TCPA litigation costs. Every control ships on by default.
- DNC list scrubbing on every dial
- Time-zone gating + state-specific calling windows
- Recording consent capture with audit trail
- Retention controls + on-demand export
Spin up a campaign in minutes, not weeks.
Pick a template, point it at a lead list, set guardrails. Templates ship with industry-vetted scripts; the runtime handles retries, voicemail drop, callback windows, and disposition routing.
- 116 vetted industry templates (solar, HVAC, dental, real estate…)
- Retry logic, voicemail drop, scheduled callbacks
- Auto-dispositioning into your CRM
- A/B test scripts side-by-side on live traffic
What “good” looks like on a voice ops floor.
Four production-grade templates. Pick one, dial in five clicks.
Compliance-vetted prompts, voice presets, tool toggles, and disposition codes wired for the vertical you operate in.
HVAC Inbound (ServiceTitan-native)
Caller dials your number → AI greets, captures intent, looks the caller up in ServiceTitan, books the appointment.
- ServiceTitan lookup + scheduleService
- Emergency triage (gas, water, no-heat)
- Bilingual EN/ES handoff
ServiceTitan Outbound Recall
AI dials your existing-customer recall list, qualifies, and books the seasonal tune-up - directly into ServiceTitan.
- Prior-business-relationship TCPA-safe
- DNC scrub + dialing-window enforced
- Auto voicemail drop
BPO Outbound Collections (PCI-ready)
FDCPA mini-Miranda verbatim, PCI-paused card capture, warm-transfer to a licensed collector on commit.
- Mini-Miranda + cease-comms verbatim
- PCI-DSS pause-recording flow
- 7-in-7 cap enforced upstream
Lead-Gen Qualifier (5-min Web Lead)
Fires within 5 minutes of form-fill. BANT qualification, books the discovery call, fires the SMS confirmation.
- BANT in <3 minutes
- GoHighLevel calendar booking
- A2P 10DLC SMS confirmation
See it on your data.
Drop in 1,000 leads. We'll run a 24-hour pilot and benchmark against your current ops.