NEWServiceTitan-native voice agent

AI that actually deflects calls. Not AI assist that hires more agents.

Drop-in middleware for call centers - keep your dialer, keep your CRM. Our voice agent handles the call end-to-end into ServiceTitan without a human in the loop, so your headcount works on the calls that actually need a person. Now with built-in AI-receptionist detection - see how we defend margin →

Start free - 100 mins Watch demo

No credit card First AI call in under 30 min TCPA built-in

Latency: we'll publish this once we have 100 logged calls.

Marcus

Solar lead qualifier

LIVE · 00:42

AGENTHi, this is Marcus from BrightSun Solar. Is this a good time?

CALLERYeah, sure - what's this about?

AGENTYou filled out a quote request last week. I'd love to confirm a few details and get you on the calendar with our specialist.

CALLERRight, the solar quote. Yeah, I'm interested.

Caller · +1 (305) 555-0142

sentiment 92%

confidence 0.94

TCPA Aware

Compliance built-in

SOC 2 Type I

In progress

HIPAA-eligible

BAA available

AI-aware

Margin Defender built-in

Belize-based

Serving the Americas

Pre-launch · onboarding pilot customers from the Belize BPO corridor

Brightline

Apex Solar

NorthPole HVAC

Vault Roofing

Plume

Helix Dental

WHY SMARTMOVES

Three reasons teams pick us over “AI-assist” vendors

Actual deflection, not co-pilot

Most “AI for call centers” sits next to a human and still requires the human. Our agent answers the call, qualifies, and books - so you don’t end up hiring more seats to babysit the bot.

ServiceTitan-native, not Zapier-glued

Native two-way sync with ServiceTitan jobs, customers, and dispositions. No middleware-of-middleware, no flaky webhook retries. HubSpot, GoHighLevel, and Salesforce connectors ship with the same fidelity.

Drop-in middleware - 30-min onboarding

Keep your dialer. Keep your CRM. Point your inbound number at us, paste your ServiceTitan key, pick a voice. From signup to first AI call is under 30 minutes - benchmarked against the industry standard of a 4 to 6 week implementation.

WHAT'S INSIDE

What ships inside SmartMoves Voice

Built for ops floors, not data scientists. The defaults are tuned for call centers; everything is overridable.

Voices that pass for human

Best-in-class speech synthesis with prosodic conditioning. Customers stop noticing it's AI by turn three.

See voices

CRM integrations

ServiceTitan, GoHighLevel, HubSpot, Salesforce. Sync leads, appointments, and dispositions automatically - no Zapier required.

View integrations

Knowledge base RAG

Upload your docs, scripts, and FAQs. Your agents answer with accurate, contextual responses grounded in your source material.

How RAG works

Real-time dashboard

Monitor live calls, track per-campaign performance, and intervene mid-call. Designed for ops floors, not data scientists.

See dashboard

TCPA compliance

DNC list management, consent capture, time-zone gating, and full call recording with retention controls. Stay legal at scale.

Compliance details

Zapier + webhooks

Fan dispositions out to 5,000+ apps. Trigger SMS follow-ups, sync to spreadsheets, or post to Slack - without writing code.

Automation

Margin Defender - built-in

Detects AI receptionists, hard-caps runaway calls, and converts wasted AI-to-AI loops into warm SMS-relayed leads. On by default, no setup required.

How it works

HOW IT WORKS

From signup to first AI call in under 30 minutes

No SDK install. No model training. No 4-week professional services engagement. The product is opinionated - you ship, then customize.

STEP 01

Pick a template, write your script

Start from a vetted template - solar quote, HVAC dispatch, dental recall - or write your own. The script editor checks for TCPA red flags as you type.

STEP 02

Connect your CRM and phone numbers

ServiceTitan, GoHighLevel, HubSpot, Salesforce - OAuth in under a minute. Bring your own phone numbers or rent from us.

STEP 03

Go live. Watch from the ops floor.

Launch a campaign. Listen in on any call, take over mid-call, and pause the agent in one click if anything goes sideways.

USE CASES

What teams actually do with SmartMoves Voice

Representative customer scenarios - composite operator personas, not individual reviews.

We routed our after-hours overflow to SmartMoves and cut missed-call refunds by roughly 60% in the first month. Two CSRs went from frantic to flexible - they finally had time to work the harder calls instead of just triaging.

HVAC Operations Manager

14-tech residential shop · Tampa, FL

Booked 47 service appointments in the first week without anyone touching the phone. The TCPA gating is the part that lets me sleep - every call window and consent state is enforced before the dial.

Solar Sales Director

Regional installer · 3-state footprint

Our Spanish-speaking customers were getting bounced to voicemail or to an English-only IVR. SmartMoves picks them up in their language and books straight into ServiceTitan - same workflow, no separate queue.

BPO Floor Lead

Outbound campaign manager · Belize City

INDUSTRY DATA

The numbers we're building against

~42%
average booking rate from inbound service calls when CSRs follow a structured script
Source: ServiceTitan - Booking Rate Benchmarks (2024)
3%
abandonment-rate ceiling for telemarketing calls under U.S. FCC TCPA safe-harbor rules
Source: FCC 47 CFR § 64.1200(a)(8)
$150M+
estimated annual revenue of Belize’s BPO/call-center sector, growing ~15% YoY
Source: Nearshore Americas - Belize BPO market briefing
78%
of consumers report higher willingness to engage when offered service in their preferred language
Source: CSA Research - Can’t Read, Won’t Buy (2020)

PRICING

Honest, usage-based pricing

No per-seat fees. Start free, pay for the minutes you use, get volume discounts when you scale.

Starter

Free100 mins/mo

Test voice AI on a single workflow before committing.

1 voice agent
100 minutes / month
Basic CRM webhooks
Email support

Start free

Frequently asked

What happens when your AI calls a business with an AI receptionist?

We detect it within approximately 10 seconds using a 4-signal ensemble and gracefully exit via a structured relay message - a 5-8 second scripted close designed for the business's AI receptionist to relay via SMS to the owner. Every major AI receptionist platform on the market today summarizes the call via SMS to the business owner. What would have been wasted minutes becomes a warm inbound lead. See the full breakdown at /features/margin-defender.

Do the agents really sound human?

Yes - listen to samples in the demo. We use industry-leading TTS engines with prosodic conditioning; the robotic cadence is gone. We require agents to disclose AI on request, per our terms.

How is this different from a telephony provider?

Telephony providers carry the call. We are the brain on top - turn detection, response generation, knowledge retrieval, CRM sync, compliance gating, and post-call dispositioning. Bring your own SIP trunk or run on ours.

What does TCPA compliance actually cover?

DNC list management with daily refresh, consent capture, time-zone gating, two-party-consent recording, retention policies, and audit logs. We do not file your paperwork - we make every part of staying compliant a setting, not a build.

Can I bring my own LLM?

Yes. Plug in your LLM of choice, your own fine-tune, or run on our managed default. Latency-sensitive workflows benefit from our managed inference; everything else is a config flag.

Do you offer enterprise SSO and audit logs?

On the Scale tier. SAML + SCIM provisioning, immutable audit logs, region-pinned data storage, and a BAA on request. Pricing is custom - talk to sales.

How fast can we go live?

From signup to first AI call: under 30 minutes on a templated ServiceTitan workflow. From signup to a tuned production campaign: typically 3-5 business days, depending on script complexity and CRM integration depth. We benchmark this against the industry standard of a 4-6 week implementation.

How is this different from AI-assist tools?

AI-assist sits next to a human agent and still requires the human seat - your headcount cost stays the same or grows because someone has to babysit the bot. Our agent is autonomous: it answers, qualifies, and books on its own. The human floor handles only what the AI escalates.

Stop hiring seats to babysit your bot.

Start with 100 minutes free. First AI call in under 30 minutes. Drop-in middleware - your dialer and CRM stay exactly where they are.

Start free Talk to sales